Streamlining Project Assignment & Tracking - by 80%
Streamlining Project Assignment & Tracking - by 80%
Streamlining Project Assignment & Tracking - by 80%
A Desktop app for supervisors at a pergola manufacuring/assembly unit that cut task delegation time from 2 minutes to a few seconds.
Enabled 4x faster task handling with real-time status updates. No walkarounds needed.
A Desktop app for supervisors at a pergola manufacuring/assembly unit that cut task delegation time from 2 minutes to seconds. Enabled 4x faster task handling with real-time status updates.
No walkarounds needed.
A Desktop app for supervisors at a pergola manufacuring/assembly unit that cut task delegation time from 2 minutes to a few seconds.
Enabled 4x faster task handling with real-time status updates. No walkarounds needed.
Desktop App
Desktop App
Desktop App
Industrial UX
Industrial UX
Industrial UX
Task / Workload Management
Task / Workload Management
Task / Workload Management
Worked On: Q1’ 2020
Worked On: Q1’ 2020
Worked On: Q1’ 2020
Introduction
Project Overview
Supervisors in manufacturing were juggling spreadsheets, paperwork, and endless phone calls just to track projects and assign tasks—talk about a headache! 😵💫 This often led to mistakes, delays, and zero real-time visibility. My mission was to design a Desktop app that cuts the chaos, digitizes task management, and makes workflow tracking smooth and stress-free.
Supervisors in manufacturing were juggling spreadsheets, paperwork, and endless phone calls just to track projects and assign tasks—talk about a headache! 😵💫 This often led to mistakes, delays, and zero real-time visibility. My mission was to design a Desktop app that cuts the chaos, digitizes task management, and makes workflow tracking smooth and stress-free.
My Role & Responsibilities
As the UX designer, I was responsible for user research, defining workflows, wireframing, and UI design. I collaborated closely with stakeholders to ensure the solution was intuitive and aligned with business needs. Additionally, I worked on adapting the UI for Hebrew localization (RTL design).
As the UX designer, I was responsible for user research, defining workflows, wireframing, and UI design. I collaborated closely with stakeholders to ensure the solution was intuitive and aligned with business needs. Additionally, I worked on adapting the UI for Hebrew localization (RTL design).
Designing for non-tech-savvy supervisors who required a simple interface. Ensuring the UI worked seamlessly in Hebrew with right-to-left (RTL) layout.Aligning with existing workflows while introducing UX improvements.
Designing for non-tech-savvy supervisors who required a simple interface. Ensuring the UI worked seamlessly in Hebrew with right-to-left (RTL) layout. Aligning with existing workflows while introducing UX improvements.
Designing for non-tech-savvy supervisors who required a simple interface. Ensuring the UI worked seamlessly in Hebrew with right-to-left (RTL) layout. Aligning with existing workflows while introducing UX improvements.
Key Challenges & Constraints
Problem Statement
Supervisors at a Pergola & Rafafa manufacturing company (pergolas are outdoor shade structures, and rafafa refers to modular shelter panels) rely on manual processes like spreadsheets, paperwork, and phone calls to manage assembly projects and assign tasks. They must physically hand over project details to worker groups, causing confusion, miscommunication, and difficulty in tracking progress.
Without a centralized digital system, supervisors struggle to assign tasks efficiently, monitor worker performance, and ensure smooth operations. A user-friendly desktop app is needed to digitize task management, streamline tracking, and improve overall efficiency.
Supervisors at a Pergola & Rafafa manufacturing company (pergolas are outdoor shade structures, and rafafa refers to modular shelter panels) rely on manual processes like spreadsheets, paperwork, and phone calls to manage assembly projects and assign tasks. They must physically hand over project details to worker groups, causing confusion, miscommunication, and difficulty in tracking progress.
Without a centralized digital system, supervisors struggle to assign tasks efficiently, monitor worker performance, and ensure smooth operations. A user-friendly desktop app is needed to digitize task management, streamline tracking, and improve overall efficiency.
My UX Process
Research
User interviews through the client to understand user challenges and pain points.
1
Ideate
Developed storyboards and user flows to visualize the supervisor's journey and task assignment process.
3
Prototype
Created wireframes and high-fidelity mockups.
4
Define
Synthesized insights using affinity mapping and created a user persona to define key problems.
Test
Adapted mockups to Hebrew, ensuring clarity & usability for the target users.
A visual representation of my UX process, mapped as a winding road with five key phases: Research, Define, Ideate, Prototype, and Test.
A visual representation of my UX process, mapped as a winding road with five key phases: Research, Define, Ideate, Prototype, and Test.
Designing a smooth workflow wasn't just about making things look good, it was about solving real problems!
I followed a structured UX process, starting with Research to uncover supervisor challenges, Defining key issues, brainstorming solutions, and crafting prototypes. Each step brought me closer to an efficient, localized solution.
Up next: A deep dive into how each stage shaped the final design! 🚀
Designing a smooth workflow wasn't just about making things look good, it was about solving real problems!
I followed a structured UX process, starting with Research to uncover supervisor challenges, Defining key issues, brainstorming solutions, and crafting prototypes. Each step brought me closer to an efficient, localized solution.
Up next: A deep dive into how each stage shaped the final design! 🚀
Research & Discovery
To craft the best solution, I first had to step into the supervisors' shoes (metaphorically, of course! 😉 ). Since direct interviews weren’t an option, I played detective—gathering insights through the client to uncover the real struggles of managing assembly projects.
To craft the best solution, I first had to step into the supervisors' shoes (metaphorically, of course! 😉 ). Since direct interviews weren’t an option, I played detective—gathering insights through the client to uncover the real struggles of managing assembly projects.
User Interviews (via Client)
Since direct interviews weren’t possible, I gathered insights through the client, focusing on how supervisors assign tasks, track progress, and the challenges they face.
Since direct interviews weren’t possible, I gathered insights through the client, focusing on how supervisors assign tasks, track progress, and the challenges they face.
Affinity Mapping
To synthesize user interview insights, I used affinity mapping. I first listed all the pain points and insights gathered from the interviews. Then, I grouped similar issues into logical categories to identify patterns. Finally, I ideated solutions for each group to address key challenges.
To synthesize user interview insights, I used affinity mapping. I first listed all the pain points and insights gathered from the interviews. Then, I grouped similar issues into logical categories to identify patterns. Finally, I ideated solutions for each group to address key challenges.
First, I noted down all the raw pain points and insights from user interviews. Each sticky note represents a specific challenge or observation.
First, I noted down all the raw pain points and insights from user interviews. Each sticky note represents a specific challenge or observation.
First, I noted down all the raw pain points and insights from user interviews. Each sticky note represents a specific challenge or observation.
Next, the insights have been categorized into themes, helping identify key problem areas. Based on these groupings, I started brainstorming possible solutions to address each issue effectively.
Next, the insights have been categorized into themes, helping identify key problem areas. Based on these groupings, I started brainstorming possible solutions to address each issue effectively.
Next, the insights have been categorized into themes, helping identify key problem areas. Based on these groupings, I started brainstorming possible solutions to address each issue effectively.
User Persona
This user persona represents our target user, highlighting their goals, pain points, and motivations to guide our design decisions
This user persona represents our target user, highlighting their goals, pain points, and motivations to guide our design decisions
David Cohen
David Cohen
Location: Tel Aviv, Israel
Location: Tel Aviv, Israel
Tech Proficiency: Not very tech-savvy, prefers simple & intuitive desktop software for easy task management.
Tech Proficiency: Not very tech-savvy, prefers simple & intuitive desktop software for easy task management.
Tech Proficiency: Not very tech-savvy, prefers simple & intuitive desktop software for easy task management.
Job Title: Manufacturing Supervisor
Job Title: Manufacturing Supervisor
Age: 42
Age: 42
Goals & Needs
Easily assign and track tasks for different worker groups
Ensure fair distribution of workload to prevent burnout
Reduce miscommunication that leads to delays
Access real-time updates on project status and issues
Prioritize high-value tasks efficiently
Pain Points
Difficulty in tracking which worker group is overloaded
Assigning tasks is time-consuming and involves multiple steps
Miscommunication often leads to project delays
No centralized tool to track quality issues or defects
Has to physically visit the units to check progress
Motivations
Wants to improve efficiency and reduce time spent on manual task assignments
Aims to maintain high-quality output without constant supervision
Needs a tool that integrates seamlessly into his existing workflow
Storyboarding
Before diving into designs, I sketched out the supervisor’s journey—because nothing explains frustration (or relief) better than a good story! This helped me make sure the solution actually fits their needs, not just looks good.
Before diving into designs, I sketched out the supervisor’s journey—because nothing explains frustration (or relief) better than a good story! This helped me make sure the solution actually fits their needs, not just looks good.
"Me vs my never-ending to-do list… and I’m losing it."
"I swear these papers multiply when I’m not looking."
"Okay, I was suffering for NOTHING. This is a game-changer!"
"WOO - HOOO! This app just saved my sanity!"
"I swear, if I have to sort one more task manually, I’m going to.....— wait… what’s that? is that a magic screen?"
"Here, take this task… and don’t lose it like last time!"
"Déjà vu? Or have I assigned this task 500 times already?"
Designing the Solution
Sketches
During the affinity mapping stage, I had grouped user pain points collected from interviews and identified feature solutions for each group. These solutions guided the early sketches in the low-fidelity wireframe stage, where I visualized and iterated on the key ideas. The design evolved to enhance usability and efficiency.
During the affinity mapping stage, I had grouped user pain points collected from interviews and identified feature solutions for each group. These solutions guided the early sketches in the low-fidelity wireframe stage, where I visualized and iterated on the key ideas. The design evolved to enhance usability and efficiency.
Early Sketch
High Fidelity Wireframes
High Fidelity Wireframes
This is a one-page web application designed for supervisors to efficiently assign and manage projects across worker tables. The Main Page of the App serves as the central hub for managing project assignments. It features a Worker Tables Grid, where supervisors can view and organize projects efficiently. Each table card displays essential details like the number of assigned projects, total area covered, and worker availability and other details. Projects can be dragged from the Project panel and dropped onto a table, streamlining the assignment process with real-time visual feedback. The page is designed for clarity, quick decision-making, and smooth interaction, ensuring an intuitive user experience.
This is a one-page web application designed for supervisors to efficiently assign and manage projects across worker tables. The Main Page of the App serves as the central hub for managing project assignments. It features a Worker Tables Grid, where supervisors can view and organize projects efficiently. Each table card displays essential details like the number of assigned projects, total area covered, and worker availability and other details. Projects can be dragged from the Project panel and dropped onto a table, streamlining the assignment process with real-time visual feedback. The page is designed for clarity, quick decision-making, and smooth interaction, ensuring an intuitive user experience.
Main Page
Drag & Drop Interaction
Final Look
Converting Designs to RTL Layout in Hebrew
Since the users are from Israel and primarily use Hebrew, the design needed to be adapted to a right-to-left (RTL) layout. This wasn’t just about flipping elements—it meant carefully adjusting navigation, text alignment, and icons to feel natural. We also had to ensure that mixed LTR-RTL content, like numbers and dates, displayed correctly. To get everything just right, we worked closely with the client, conducting usability tests and fine-tuning the details based on feedback. The result? A seamless and intuitive experience that feels truly native to Hebrew-speaking users
Since the users are from Israel and primarily use Hebrew, the design needed to be adapted to a right-to-left (RTL) layout. This wasn’t just about flipping elements—it meant carefully adjusting navigation, text alignment, and icons to feel natural. We also had to ensure that mixed LTR-RTL content, like numbers and dates, displayed correctly. To get everything just right, we worked closely with the client, conducting usability tests and fine-tuning the details based on feedback. The result? A seamless and intuitive experience that feels truly native to Hebrew-speaking users
Impact & Learnings
To understand how the redesigned Supervisor App performed in a real warehouse setting, I collaborated remotely with my client in Israel, who conducted field testing with actual supervisors on-site with a functional design prototype.
Here’s what we discovered:
Task Assignment:
Previously, supervisors had to walk from one table to another to assign tasks — a process that took around 2-3 minutes per assignment. With the new drag-and-drop task assignment feature, they could assign tasks in under 3 seconds, eliminating the need to move around and drastically reducing effort.
Getting updates on task progress used to take 5–10 minutes, as supervisors had to physically check in with each worker. Now, with live task status tracking in the app, supervisors can get a complete view of all assignments in under 30 seconds, without leaving their desk.
Designing for non-tech-savvy supervisors who required a simple interface. Ensuring the UI worked seamlessly in Hebrew with right-to-left (RTL) layout. Aligning with existing workflows while introducing UX improvements.
Designing for non-tech-savvy supervisors who required a simple interface. Ensuring the UI worked seamlessly in Hebrew with right-to-left (RTL) layout. Aligning with existing workflows while introducing UX improvements.
Status Updates:
Estimated Time Saved:
These improvements translate to a ~70–80% reduction in time spent on both assigning tasks and tracking updates have significantly improving operational efficiency.
Designing for non-tech-savvy supervisors who required a simple interface. Ensuring the UI worked seamlessly in Hebrew with right-to-left (RTL) layout. Aligning with existing workflows while introducing UX improvements.
“Now I can assign everything in seconds, and I don’t have to walk around the floor just to check if tasks are done.”
- Supervisor, as relayed by the client
“Now I can assign everything in seconds, and I don’t have to walk around the floor just to check if tasks are done.”
- Supervisor, as relayed by the client
“Now I can assign everything in seconds, and I don’t have to walk around the floor just to check if tasks are done.”
- Supervisor, as relayed by the client
While I couldn’t be physically present, this hands-on testing via the client gave me valuable insight into real-world workflows and helped validate that the design delivered meaningful impact.
While I couldn’t be physically present, this hands-on testing via the client gave me valuable insight into real-world workflows and helped validate that the design delivered meaningful impact.